Home  /  Shipping
Shipping

Cold-chain, 2-day, tracked

Research materials are temperature-sensitive, so every order ships refrigerated via FedEx Express 2-Day in free insulated packaging — quickly, quietly, and fully tracked.

FedEx Express 2-Day

Refrigerated, temperature-controlled pickup and 2-day transit keep lyophilized material stable from our facility to your door.

Free insulated packaging

Every order ships in FedEx-branded insulated packaging at no additional cost — Saturday delivery included.

All 50 states

We ship nationwide across every zone, including Alaska and Hawaii.

Fully tracked

You’ll receive tracking the moment your order leaves our facility.

Discreet

Plain, unbranded outer packaging with no product details on the outside.

Shipping protection

Optional protection at checkout covers shipments that are lost, delayed, stolen, or temperature-compromised in transit, up to $300.

Processing & delivery

Orders are processed Monday–Friday. Orders placed before 2:00 PM PT typically dispatch the same business day; orders after the cutoff or on weekends/holidays dispatch the next business day. Once shipped, FedEx Express 2-Day delivers within two business days to most U.S. addresses.

Free shipping on orders over $250. Below that, calculated FedEx cold-chain shipping is shown at checkout. We are not responsible for carrier delays caused by weather or events outside our control, but eligible shipments are protected when shipping protection is added at checkout.

Questions about an order?

We’re happy to help with tracking, timing, or special handling.